"From the moment I arrived at Lula by Le Zebra, I knew I was stepping into something extraordinary. The property itself feels like a modern magical treehouse, it's earthy, intentional, and deeply connected to the land. The grounds are lush and built around the trees rather than cutting them down, with thoughtful touches everywhere: foot rinses at every entrance, outdoor shower by the beach, and a rooftop above the spa and shala where the sunrises feel sacred. My oceanside room was spacious and cool with full air conditioning, a comfortable bed, luxurious pillows, and a daybed for lounging. The hammock chair on the balcony became one of my favorite spots to just sway and listen to the sea. Turndown service with tea and cookies each night was the perfect little ritual of comfort. The Staff & Service: The service at Lula is impeccable, warm, and heartfelt. Every interaction was infused with kindness. Housekeeping was consistent and always thoughtful, Rosa and Theresa especially stood out. One morning I realized I'd left behind my bathing suit cover-up and the team had already found it for me before I even asked. The staff truly care about your stay and go above and beyond in ways both big and small. The Food Was A Culinary Journey at La Zebra!!! Because I was there during low season, La Zebra's kitchen prepared meals for both properties, Lula and La Zebra. What an absolute blessing! The food was, without exaggeration, some of the best I've had in my life. Chef Raziel, with the brilliant team (Gabriel, Juan Pablo, and Daniel) alongside the attentive servers (Christian, Adolfo, Manuel, Leo, Damian), created meals that felt like love stories on a plate. Every dish was intentional and allowed the ingredients to shine. Over the course of the retreat, I enjoyed a journey through cuisines: Whole grilled fish that felt like a feast from the sea itself, Fresh ceviche served in coconuts, both vibrant and tender, Sashimi that melted on the tongue, Grilled chicken cooked to juicy perfection, Crisp cucumber salads, colorful fruits, velvety hummus, and more. Each meal arrived with 2-3 appetizers, 2 mains, and a dessert. The abundance was stunning and the freshness unmatched. They even used copal smoke and fans during meals to ease the mosquitoes, such a thoughtful detail. Truly, this team and their food were a highlight of the entire retreat. The Retreat & Wellness Experience: I came to Lula for a women's wellness retreat curated by Chara, with movement offerings guided by Ricardo, Chara and others. Together they held a beautiful container that balanced structure with spaciousness. Each ceremony, from the cenote to cacao to temazcal to the floating at Sian Ka'an revealed new layers of healing and wonder. Chara's gift is her devotion to women's wellness and soul nourishment. She carefully created experiences that helped us push our edges while also allowing room to rest, to choose, to simply be. Ricardo's gentle masculine presence grounded our group, especially in the movement classes, adding balance and steadiness. I felt both supported and free throughout my stay. Final Reflection: Lula by Le Zebra is not just a hotel. It is an oasis. A place where luxury and intention meet. A space where you feel both cared for and at ease. If you are considering a stay here, do it. Lula is magical. I will absolutely be back. Insider tip: Bring mosquito repellent. Also, there are certain times of year where the seaweed is horrible and this time was one of them."

"Location & Nearby Activities: - Only 5-10 minutes away from the best restaurants and some boutiques where you can find unique Tulum style fashion items! - There is also a street food area right across the hotel with various delicious alternatives (burgers, tacos, chicken wings, sandwiches, sushi, pizza, crepes) with a nice bar in the middle. It's affordable and delicious! We also came across a couple of musicians playing live mexican music which was an amazing experience! - While being close to all attractions it is far away enough from the northern part where it gets really loud and noisy at night. The only sound we heard at La Zebra was the sound of the waves! Wellness/Spa/Massage: - Their sister hotel next door offers yoga sessions and exercise sessions (eg Jungle Gym) in the mornings and afternoons at the beach where you enjoy the view and sound of the waves. You can easily book from their website or ask the front desk to set it up for you. - In Tulum, I wouldn't expect a lot from Massage services in general - it's not Thailand! But the deep tissue massage I got at Lula was really good (masseuse's name: Vicky). Service: - Front Desk: Front desk was very helpful and easy to reach via whatsapp. Ricardo arranged our transfers and a private tour for us including guided visit to Coba ruins, 2 cenotes and lunch with a Mayan family. It is perfect if you have kids. The tour takes only about 5 hours and you get to learn a lot, experience a lot, see a lot and when you are back - you still have a few good hours to spend at the beach! The places Esteban recommended in downtown Tulum were all amazing! Both Ricardo and Esteban helped us with all our bookings. - They bring coffee in the mornings and herbal tea in the afternoons to your room. Which allows you to have your morning coffee with the ocean view in the morning and relax before dinner. The local chocolates they offer with the tea was delicious that I bought a few bars to take home! - Beach: The service at the beach was a bit slow but compared to Tulum standards it was acceptable. The staff are very friendly. Food and Drinks: - Good variety of food available including healthy options and kids friendly options. - You can enjoy local or national beer, various cocktails made with tequila and mezcal or have classic cocktails. - They have Taco Thursdays and Street Food Sundays where you get to taste different local food and enjoy live music performance & shows. I highly recommend to try at least one of these during your stay! Rooms: - we stayed at a beach front room with plunge pool. As soon as you step outside the room you are at the beach. You can see the ocean from your bed. We enjoyed the warm plunge pool in the afternoons. - The rooms are very spacious and clean. They are surprisingly good at keeping it so clean despite all the sand going around! - Plenty of space for your clothes and empty suitcases."

"We stayed for a week at La Zebra in a beachfront room with a private pool, and it was absolutely beautiful! The room was gorgeous, light and airy, with excellent attention to detail from the staff who comes daily to refresh the room perfectly and leave fresh filtered water and a treat every evening. Relaxing in the warm pool/hot tub in the evening to watch the sunset with a glass of wine was divine, and it let the kids get their last energy out before a very restful sleep. The bed and pillows were comfortable, and there were plenty of outlets, great sink area counter space, a mini fridge for drinks, and plenty of storage space for clothing and suitcases. We were steps from the playground so the kids could climb and swing and make new friends easily. We felt so welcomed by the wonderful staff here all week - Carlos on the beachfront and in the restaurant, German and Rogelio in the restaurant, Jairo in the restaurant and at a wine tasting class, Esteban the concierge who helped arrange many elements of our stay in advance, Chef Jacob for a Tortilla and salsa class, and Chef Bonilla at the Chef's table dinner, among many others. The beachfront cabana beds were plentiful and comfy, and I enjoyed having plenty of shade. The beach is kept meticulously clean. My kids felt so comfortable here and enjoyed going back and forth between the playground and the waves. There were some beach toys on site as well for all kid shoveling needs. We also got to switch things up and go into the beautiful serene pink pool upstairs which we had to ourselves most times we visited. The restaurant was fantastic, and we enjoyed many special activities here - Chef's Table dinner which was outstanding with so many fine details and flavors and incredible drink pairings, wine tasting class upstairs in the beautiful Frida lounge with 4 lovely full glasses of wine and a gorgeous cheese plate, and a tortilla and salsa making class which ended with a huge tray of delicious tacos to enjoy with the tons of salsas that we just made. I would do all of these activities again. I definitely recommend contacting the concierge in advance who helped us arrange comfortable private transport to and from the airport, all of the activities at the hotel above, and one of our favorite tours off site with an excellent guide at BTM (separate company) to Akumal and a cenote. La Zebra is truly family friendly which seemed very much not to be the case for many of the luxury hotels in the area. There were many families staying there with kids ranging from babies to teens, and we also saw lots of adults only groups having fun on the beach or at the big dinners with live music. It was so much less stressful to feel like the kids were invited and encouraged to play. Also, having a playground and giant swing between the trees is a great idea steps from the restaurant so they can be excused while the parents get to enjoy the rest of the meal."

"My partner and I looked at SO many options before booking La Zebra. We wanted to experience Tulum in a relaxed way. After reading reviews (like this one, I hope!), we landed on La Zebra thanks to its humble, family-friendly, safe, and gorgeous location. A week or two before our stay, the concierge WhatsApped asking if we had any questions, needed transportation, or wanted help booking activities/restaurants. This was incredibly helpful and made us feel so welcome. Arriving at La Zebra is like a dream. The staff immediately welcomes you with complimentary drinks and gives you a quick tour of the grounds. Our room was SPOTLESS, big, and gorgeous for the two of us. The bed was very comfortable, the AC worked like a charm and the shower, well, I'll let you see for yourself. My partner was on the fence about getting the plunge pool LOL we used it every single day, multiple times a day. The staff maintained the water, foot bath, and area around the pool. This is your sign: get the plunge pool. Each room opens to the direction of the ocean, with a few overlooking the ocean. We didn't get a room with a view, but in fact, we liked it better because it offered us the privacy we wanted. All plunge pool rooms are on the ground floor-- it's like walking out into paradise. The staff is incredible, warm, hardworking, and so friendly-- the waiters, cabana crew, front desk, room service, and everyone in between. The food is SO FRESH, local, and made with love. Will return soon <3"

"This place is paradise! We stayed for a week in the Beachfront Plunge Pool room and we couldn't be happier with our choice. La Zebra is truly a luxury boutique hotel with the ideal location, impeccable hospitality and delicious food. The room was beautifully decorated and the housekeeping staff kept it sparkling clean through our stay. The turndown service was a warm touch and we really appreciated the little surprise treats every evening. The room came with a reserved beach bed which was amazing. The beach bar staff were so friendly and prompt with keeping our mezcalita glasses full! We loved the restaurant as well. Special thanks to Felipe, Roger and German who were all so polite, knowledgeable and gave great recommendations. Another great perk is we could walk to the neighboring Lula hotel and get resident rates on their wellness classes (AMAZING studio!) and fantastic spa treatments. We also appreciate La Zebra promoting local artists by displaying their vibrant pieces on the property. We will definitely be visiting again! No complaints!"

"Perfect Gateway with Incredible Service Nestled in the idyllic setting of Tulum Beach, our stay at this hotel was nothing short of a tropical paradise. The hotel's prime beachside location offered us easy access to the azure waters and was conveniently situated right next to some of the best restaurants in the area. The staff ALWAYS went above and beyond to ensure our comfort and satisfaction, creating a warm and welcoming atmosphere for families and relaxation-seekers alike. The cleanliness of the property was impeccable, and the culinary delights, particularly the mouthwatering tacos, were a delish experience to remember. Overall, this hotel is a haven of tranquility and hospitality in the heart of Tulum."

"The property was well maintained and had a good layout. The restaurant/kitchen that fed us for all meals was amazing. The cocktail choices were also very well selected and balanced. Lots of fresh fruit which my family likes. Room was spacious and the staff was very accommodating. The mosquito repellent that they had was an all natural variety that did not cut the mustard. Highly recommend bringing your own for dinner and activities that are not water related because you can't use repellent at cenotes or swimming with sea life."

"Absolutely loved La Zebra Tulum! The vibe is relaxed and bohemian. Perfect if you're looking to unwind and disconnect. The wellness activities (yoga, meditation) were amazing. Food options were great with lots of fresh, local ingredients."

"We stayed in La Zebra in mid January for 4 nights. I wished I booked longer. It is located on georgous Tulum beach with white sands and Palm trees. The beach club and food is really good. The ambiance is really nice. Our room was located on the beach with a plunge pool, which was heated whenever we asked for it. The room was very spacious with a nice decoration, exclusive Mexican atmosphere. The room is cleaned everyday. We found hot ginger tea and chocolates every night when we arrived in our room. You have everything ready in the room, from umbrellas to yoga mats, brewed Mexican coffee. Front desk team, Lucy, Ricardo, Estaban were great. Our special thanks to Juan Carlos, he helped us in everthing we asked for, from restaurant recommendations to private excursions. I would definetely recommend La Zebra to anyone travelling to Tulum. Come with or without children. Tulum Tips: The parties in Tulum begin with brunch, continues with sunset, dinner and night. Entertainment anytime of the day:))) Everything is perfect. You can put slippers in the room."

"Fantastic hotel! Beautiful property right on the beach. Staff is warm and welcoming. Rooms are comfortable with nice amenities. The restaurant serves great food. We'll be back!"

"Best beach hotel experience I've had. La Zebra Tulum nails the balance between luxury and laid-back vibes. Staff genuinely care, food is incredible, and the beach is paradise. Worth every cent."