"From the moment I arrived at Lula by Le Zebra, I knew I was stepping into something extraordinary. The property itself feels like a modern magical treehouse, it's earthy, intentional, and deeply connected to the land. The grounds are lush and built around the trees rather than cutting them down, with thoughtful touches everywhere: foot rinses at every entrance, outdoor shower by the beach, and a rooftop above the spa and shala where the sunrises feel sacred. My oceanside room was spacious and cool with full air conditioning, a comfortable bed, luxurious pillows, and a daybed for lounging. The hammock chair on the balcony became one of my favorite spots to just sway and listen to the sea. Turndown service with tea and cookies each night was the perfect little ritual of comfort. The Staff & Service: The service at Lula is impeccable, warm, and heartfelt. Every interaction was infused with kindness. Housekeeping was consistent and always thoughtful, Rosa and Theresa especially stood out. One morning I realized I'd left behind my bathing suit cover-up and the team had already found it for me before I even asked. The staff truly care about your stay and go above and beyond in ways both big and small. The Food Was A Culinary Journey at La Zebra!!! Because I was there during low season, La Zebra's kitchen prepared meals for both properties, Lula and La Zebra. What an absolute blessing! The food was, without exaggeration, some of the best I've had in my life. Chef Raziel, with the brilliant team (Gabriel, Juan Pablo, and Daniel) alongside the attentive servers (Christian, Adolfo, Manuel, Leo, Damian), created meals that felt like love stories on a plate. Every dish was intentional and allowed the ingredients to shine. Over the course of the retreat, I enjoyed a journey through cuisines: Whole grilled fish that felt like a feast from the sea itself, Fresh ceviche served in coconuts, both vibrant and tender, Sashimi that melted on the tongue, Grilled chicken cooked to juicy perfection, Crisp cucumber salads, colorful fruits, velvety hummus, and more. Each meal arrived with 2-3 appetizers, 2 mains, and a dessert. The abundance was stunning and the freshness unmatched. They even used copal smoke and fans during meals to ease the mosquitoes, such a thoughtful detail. Truly, this team and their food were a highlight of the entire retreat. The Retreat & Wellness Experience: I came to Lula for a women's wellness retreat curated by Chara, with movement offerings guided by Ricardo, Chara and others. Together they held a beautiful container that balanced structure with spaciousness. Each ceremony, from the cenote to cacao to temazcal to the floating at Sian Ka'an revealed new layers of healing and wonder. Chara's gift is her devotion to women's wellness and soul nourishment. She carefully created experiences that helped us push our edges while also allowing room to rest, to choose, to simply be. Ricardo's gentle masculine presence grounded our group, especially in the movement classes, adding balance and steadiness. I felt both supported and free throughout my stay. Final Reflection: Lula by Le Zebra is not just a hotel. It is an oasis. A place where luxury and intention meet. A space where you feel both cared for and at ease. If you are considering a stay here, do it. Lula is magical. I will absolutely be back. Insider tip: Bring mosquito repellent. Also, there are certain times of year where the seaweed is horrible and this time was one of them."

"Update from March 2023: we were back already in May 2023, our second visit and they really made us feel like regulars. Consistent, welcoming and genuine recognition for our return visit. Service is next level. Wow! La Zebra is one of those places that you'll never forget. It's a charming boutique hotel, with everything you need to unwind, relax and enjoy the beauty of Mexico. Safe, quiet, calm. A gem in Tulum. Here's what we look for while traveling: - personalized service - amazing food and drinks - options to keep our son occupied and off screens when we can La Zebra accomplished ALL of these. Service second to none. This started before we even arrived. Speaking with the concierge (Sai is the best!) to organize and prepare before we got there: - private, comfortable transfer to and from the airport. - activities for our 6 yr old - spa and massages booked - dinner reservations Sai and the team at the front desk ensured our visit was exactly what we were hoping for, and then some. The hotel offers a great balance: options for the children to enjoy, yet still providing a romantic getaway for couples. A cool place to come for the day, or stay for the week like we did. The restaurant at La Zebra is unbelievable. Ingredients are locally sourced, mouth-watering, delicious and beautiful masterpieces. The servers take great care in catering to your every need. Moises and a few others were helpful, patient and always happy. Friendly, laid back atmosphere. Our son loved the ocean. It was steps from our room, and he played for hours on the beach. The plunge pool outside our room was clean, warm or cool, and he loved it. Piñata class: He had a blast with Flor making a piñata, and then enjoyed breaking one for candies (of course). Flor was friendly, kind and great to speak to. We also did a family cooking class: For the cooking class, we got to see how the in-house corn tortillas are literally made from scratch. Unreal. The best tacos ever. Such a fun, family experience. We really enjoyed a Barefoot beachfront dinner. Something about the ocean, sand in your toes, amazing service and a delicious meal .. talk about luxury. The Chef's Table was my favorite experience. Wow! Each course was a historical journey through all of Mexico. Private, exclusive, and so much fun. Each course unlike the other; unique, tasty, and so yummy. The chef described each course, and they were perfectly paired with hand crafted drinks (non alcoholic also an option). Our room was comfortable, quiet and nicely appointed. The turn down service was next level. Diffuser running making the room calm and ready for bed. Tea and chocolates (from a local chocolatier from Tulum) waiting for you. The view of the ocean right outside our door. It was literally paradise (we were in room 2). A beach bed reserved for our room category, meant no stress for an ocean front spot on the beach. The beach was clean, and cared for. They worked so hard on it every day. We did several massages on the beach in the week we were there. The therapists were talented and the breeze from the ocean was perfection. Overall, La Zebra has something for everyone. It had that luxurious, exclusive feel, while still welcoming you with the comfort of familiarity. You feel like you belong and they are there for you. We will be back!"

"Wonderful hotel, feet in the water, a real paradise! The rooms with jacuzzi are exceptional. All the staff without exception are very attentive, always helpful, very welcoming, without doing too much. If necessary they give valuable advice for visits around. The hotel, rooms and beach area are very clean and well maintained. Rooms, bathrooms and beds very comfortable. The staff comes several times a day, everything is very clean and we were treated to bcp little touches throughout the stay. The restaurant serves excellent Mexican dishes and breakfast is very good too, with bcp of choice. The service on the beach beds is excellent, with lots of choices also. The beach in front of the hotel is superb and swimming without problem, no rocks, no seaweed, paradise. Hotel kids friendly and very quiet. A little animation during the day and in the evening but never in excess. Place where we stayed 9 days of dreams, which we recommend 100% for a family holiday!"

"My husband and I decided to celebrate my 44th birthday at this hotel in Tulum by taking a mini 4 day vacation. Front desk staff were pleasant and friendly. The property is well maintained and staff at the restaurant was attentive. Food was okay. Taco night had the best food out of all the night. Be prepared to easily pay over $100 for a few tacos and drinks for 2 people. The pool was located on an upper level and we never saw anyone use it as it is ma foot cooling station that must not have more than 2 feet of water. To go to a nearby sister hotel that is about a 10 minute ride, be prepared to pay $30 each way. As soon as you get to the sister property, they will try to sell you a bottle of wine and spa packages. Also, be aware that the beach views at most of the hotels or Cancun destinations are infested with tons of sargassum (algae) that turns a large portion of coastal ocean waters brown and smelly. You are not able to swim in the beaches and they are not pleasant to walk near from the months of May-August. I felt like we were seen as an opportunity to be ripped off anywhere we went. Mexico has truly lost its quality of hospitality. My husband and more than enough money to last us the 4 days and we had to take out more money on 2 occasions to be able to make it back home as everything was a rip-off with poor quality/service."

"This place is paradise! We stayed for a week in the Beachfront Plunge Pool room and we couldn't be happier with our choice. La Zebra is truly a luxury boutique hotel with the ideal location, impeccable hospitality and delicious food. The room was beautifully decorated and the housekeeping staff kept it sparkling clean through our stay. The turndown service was a warm touch and we really appreciated the little surprise treats every evening. The room came with a reserved beach bed which was amazing. The beach bar staff were so friendly and prompt with keeping our mezcalita glasses full! We loved the restaurant as well. Special thanks to Felipe, Roger and German who were all so polite, knowledgeable and gave great recommendations. Another great perk is we could walk to the neighboring Lula hotel and get resident rates on their wellness classes (AMAZING studio!) and fantastic spa treatments. We also appreciate La Zebra promoting local artists by displaying their vibrant pieces on the property. We will definitely be visiting again! No complaints!"

"Total Paradise. Amazing location and hotel. It was immaculate in every way. The rooms were beautiful and the staff were great! We couldn’t have asked for more. Anyone who complains of the seagarsm needs to understand it’s seasonal, and you need to do your research regarding the time of year you stay. The food and drink are overpriced compared to the town, but you don’t have to eat and drink there, there are other viable more cost effective food and drink options available in the area up the road. Our stay was magical, with complimentary beach cabanas every day and the swims in the ocean were amazing. 10/10 all round. Nothing. It was perfect. Our only gripe was we couldn’t stay longer."

"I'd definitely go back to La Zebra. Great facility on a beautiful clean beach with shaded cabanas. Food was great, staff was very attentive. A couple things to know if you're considering it: 1) fly to Tulum, not Cancun (otherwise it's a 2 hour drive from the hotel), 2) the hotel is on the further, quieter end of Tulum, which is great if you're looking for peace and quiet, but makes going to excursions a bit more of a hassle (extra 20 minute drive through the Tulum hotel zone), 3) the pool is tiny (good for toddlers!)"

"We loved our stay at La Zebra! The rooms are chic and comfortable, the food is great (and probably the best coffee bar in Tulum right in the hotel!). The staff is absolutely incredible, so attentive and helpful, while not too intrusive when trying to relax on the beach. Special thanks to Francisco for the amazing first impression during check in, helping us get settled, and to Isaias who helped arrange a last minute scuba and snorkel tour in a nearby cenote. We were met with such kindness from the entire staff. I cannot recommend this place more and would love to come back soon! Our first night the A/C was not working well, but the next day Carlos quickly resolved the issue. The pool upstairs was pretty disappointing (not sure if it was even open) and the pool bar didn't appear to be staffed at all. Finally, during our stay the seaweed was pretty bad, which made it difficult to enjoy the beach. Although this is not within the control of the hotel, they did their best in removing as much of it as they could. Just mentioning it here for future customers to be aware of seaweed season in this part of Mexico."

"Absolutely loved La Zebra Tulum! The vibe is relaxed and bohemian. Perfect if you're looking to unwind and disconnect. The wellness activities (yoga, meditation) were amazing. Food options were great with lots of fresh, local ingredients."

"My husband and I had an amazing time staying at La Zebra hotel, a cute and luxurious boutique hotel. The rooms were spacious and comfortable, offering breathtaking views of both the beach and the jungle. The hotel staff provided exceptional service, cleaning our room during the day and preparing it for the night by closing the curtains, setting up the bed, and leaving delicious treats and tea. The staff was incredibly friendly and cheerful, always checking if we needed anything and promptly attending to our requests. The hotel's restaurant was a highlight, serving delicious authentic Mexican food with an amazing view of the beach. While we thoroughly enjoyed our stay, there were a couple of things to note. The amount of seaweed on the beach prevented us from swimming, which is an issue affecting many Caribbean beaches and not the hotel's fault. Additionally, the prices seemed to be catered to tourists, with meals being significantly more expensive than in the US. The surrounding resorts, restaurants, and stores offered similar pricing, and Tulum city is not within walking distance, leaving limited options for exploring without taking a cab, which costs around US$60 for a round trip. Overall, La Zebra hotel provided a wonderful and memorable experience, and we would highly recommend it for a luxurious and relaxing getaway."