"From the moment I arrived at Lula by Le Zebra, I knew I was stepping into something extraordinary. The property itself feels like a modern magical treehouse, it's earthy, intentional, and deeply connected to the land. The grounds are lush and built around the trees rather than cutting them down, with thoughtful touches everywhere: foot rinses at every entrance, outdoor shower by the beach, and a rooftop above the spa and shala where the sunrises feel sacred. My oceanside room was spacious and cool with full air conditioning, a comfortable bed, luxurious pillows, and a daybed for lounging. The hammock chair on the balcony became one of my favorite spots to just sway and listen to the sea. Turndown service with tea and cookies each night was the perfect little ritual of comfort. The Staff & Service: The service at Lula is impeccable, warm, and heartfelt. Every interaction was infused with kindness. Housekeeping was consistent and always thoughtful, Rosa and Theresa especially stood out. One morning I realized I'd left behind my bathing suit cover-up and the team had already found it for me before I even asked. The staff truly care about your stay and go above and beyond in ways both big and small. The Food Was A Culinary Journey at La Zebra!!! Because I was there during low season, La Zebra's kitchen prepared meals for both properties, Lula and La Zebra. What an absolute blessing! The food was, without exaggeration, some of the best I've had in my life. Chef Raziel, with the brilliant team (Gabriel, Juan Pablo, and Daniel) alongside the attentive servers (Christian, Adolfo, Manuel, Leo, Damian), created meals that felt like love stories on a plate. Every dish was intentional and allowed the ingredients to shine. Over the course of the retreat, I enjoyed a journey through cuisines: Whole grilled fish that felt like a feast from the sea itself, Fresh ceviche served in coconuts, both vibrant and tender, Sashimi that melted on the tongue, Grilled chicken cooked to juicy perfection, Crisp cucumber salads, colorful fruits, velvety hummus, and more. Each meal arrived with 2-3 appetizers, 2 mains, and a dessert. The abundance was stunning and the freshness unmatched. They even used copal smoke and fans during meals to ease the mosquitoes, such a thoughtful detail. Truly, this team and their food were a highlight of the entire retreat. The Retreat & Wellness Experience: I came to Lula for a women's wellness retreat curated by Chara, with movement offerings guided by Ricardo, Chara and others. Together they held a beautiful container that balanced structure with spaciousness. Each ceremony, from the cenote to cacao to temazcal to the floating at Sian Ka'an revealed new layers of healing and wonder. Chara's gift is her devotion to women's wellness and soul nourishment. She carefully created experiences that helped us push our edges while also allowing room to rest, to choose, to simply be. Ricardo's gentle masculine presence grounded our group, especially in the movement classes, adding balance and steadiness. I felt both supported and free throughout my stay. Final Reflection: Lula by Le Zebra is not just a hotel. It is an oasis. A place where luxury and intention meet. A space where you feel both cared for and at ease. If you are considering a stay here, do it. Lula is magical. I will absolutely be back. Insider tip: Bring mosquito repellent. Also, there are certain times of year where the seaweed is horrible and this time was one of them."

"We stayed for a week at La Zebra in a beachfront room with a private pool, and it was absolutely beautiful! The room was gorgeous, light and airy, with excellent attention to detail from the staff who comes daily to refresh the room perfectly and leave fresh filtered water and a treat every evening. Relaxing in the warm pool/hot tub in the evening to watch the sunset with a glass of wine was divine, and it let the kids get their last energy out before a very restful sleep. The bed and pillows were comfortable, and there were plenty of outlets, great sink area counter space, a mini fridge for drinks, and plenty of storage space for clothing and suitcases. We were steps from the playground so the kids could climb and swing and make new friends easily. We felt so welcomed by the wonderful staff here all week - Carlos on the beachfront and in the restaurant, German and Rogelio in the restaurant, Jairo in the restaurant and at a wine tasting class, Esteban the concierge who helped arrange many elements of our stay in advance, Chef Jacob for a Tortilla and salsa class, and Chef Bonilla at the Chef's table dinner, among many others. The beachfront cabana beds were plentiful and comfy, and I enjoyed having plenty of shade. The beach is kept meticulously clean. My kids felt so comfortable here and enjoyed going back and forth between the playground and the waves. There were some beach toys on site as well for all kid shoveling needs. We also got to switch things up and go into the beautiful serene pink pool upstairs which we had to ourselves most times we visited. The restaurant was fantastic, and we enjoyed many special activities here - Chef's Table dinner which was outstanding with so many fine details and flavors and incredible drink pairings, wine tasting class upstairs in the beautiful Frida lounge with 4 lovely full glasses of wine and a gorgeous cheese plate, and a tortilla and salsa making class which ended with a huge tray of delicious tacos to enjoy with the tons of salsas that we just made. I would do all of these activities again. I definitely recommend contacting the concierge in advance who helped us arrange comfortable private transport to and from the airport, all of the activities at the hotel above, and one of our favorite tours off site with an excellent guide at BTM (separate company) to Akumal and a cenote. La Zebra is truly family friendly which seemed very much not to be the case for many of the luxury hotels in the area. There were many families staying there with kids ranging from babies to teens, and we also saw lots of adults only groups having fun on the beach or at the big dinners with live music. It was so much less stressful to feel like the kids were invited and encouraged to play. Also, having a playground and giant swing between the trees is a great idea steps from the restaurant so they can be excused while the parents get to enjoy the rest of the meal."

"This hotel is nothing short of amazing. The grounds were immaculate, the service was impeccable, the staff was friendly, helpful, and professional...and the food experiences we will remember forever. As mentioned, the grounds were immaculate, and the decor was bright and fun. The beach cabanas and water are straight out of a movie. The resort is great for couples and, at the same time, very family-friendly. We initially planned numerous excursions and other off-site activities, but once we arrived, we only left the resort for dinner a few nights and shopping during the day. It's so wonderful you don't need or want to leave. We were greeted by Juan Carlos and Lucy when we checked in, and they were so helpful throughout the stay. Before arrival, they were very responsive to our questions about the area, restaurants, and potential excursions. During our stay, they were a delight to visit with and always provided top-notch guidance on our questions. The food at Le Zebra was unbelievably good. You have to experience The Chef's Table, it's a must. Chef's Table is an eight-course tasting menu with beverage pairings and is great value. We hesitated initially because of the price, but we realized it also included tax and service fees, so the meal cost was roughly $140 USD per person. We were also still trying to figure out the conversion rates. The experience was worth every penny and was our favorite meal of the trip. To put this into perspective, we also ate at three Michelin-star restaurants (ARCA, Casa Banana, and Hartwood) within walking distance from the hotel. Chef Eleazer and Chef Jacobo are masters of their craft and their passion for the culinary arts is present during every interaction. They presented each of the eight courses and detailed the local ingredients and historical significance in the local cultures. It was so fun. Ulises was our server during Chef's Table and also throughout numerous breakfasts, lunches and cocktail hours. He was so friendly, bright and cheerful it was an absolute joy to meet him. When we had to say goodbye it felt like we were leaving a friend. We also took advantage the Tortilla and Salsa class. Chef Jacobo led us during this experience, and he was so much fun. Again, the culinary passion and joy he brought to the experience was just as good as the fresh salsa, tortillas and mojito. Additionally, while we were there, we had access to the sister property next door, Lula. We used the workout facilities, took a cold plunge, and enjoyed breakfast one day. It was also excellent. There was so much more to do at both properties; we just didn't have time during our 6 days, which sounds crazy. I can't say enough good things about this property, the staff, and the overall experience. I hope you enjoy your stay as much as we did!"

"My partner and I looked at SO many options before booking La Zebra. We wanted to experience Tulum in a relaxed way. After reading reviews (like this one, I hope!), we landed on La Zebra thanks to its humble, family-friendly, safe, and gorgeous location. A week or two before our stay, the concierge WhatsApped asking if we had any questions, needed transportation, or wanted help booking activities/restaurants. This was incredibly helpful and made us feel so welcome. Arriving at La Zebra is like a dream. The staff immediately welcomes you with complimentary drinks and gives you a quick tour of the grounds. Our room was SPOTLESS, big, and gorgeous for the two of us. The bed was very comfortable, the AC worked like a charm and the shower, well, I'll let you see for yourself. My partner was on the fence about getting the plunge pool LOL we used it every single day, multiple times a day. The staff maintained the water, foot bath, and area around the pool. This is your sign: get the plunge pool. Each room opens to the direction of the ocean, with a few overlooking the ocean. We didn't get a room with a view, but in fact, we liked it better because it offered us the privacy we wanted. All plunge pool rooms are on the ground floor-- it's like walking out into paradise. The staff is incredible, warm, hardworking, and so friendly-- the waiters, cabana crew, front desk, room service, and everyone in between. The food is SO FRESH, local, and made with love. Will return soon <3"

"Wow...do I dare tell others or do I keep this gem all to myself. Every detail and amenity of a 5 star hotel...turn down beds each night with a thermos of tea...beautiful room, balcony...fresh luxurious bed and bedding....the bathroom...drop shower...every thing you need to feel appreciated. Most unique staff...everyone is an amazing conversationalist...truly are interested to know and help you to make it your best stay. Personal care in the restaurant and beach...they actually have a day-bed for every person staying there...clean sand...clean beach... After walking the entire beach area....I knew I've found the best of the best hotel...st an amazing cost. Clean fresh food...custom coffee orders....live music at night. The hotel is quiet...plenty of room for a full hotel....still feel you are in your own place....plenty of room to accommodate a full hotel and still be in the Tulum vibe. To the management: your lead person Juan Carlos....places your hotel into "Excepcional" status...all your employees are exemplary...But Juan Carlos is a step above. I've traveled to many exclusive places....Juan Carlos is your "Pearl" Thank you to all!"

"The property was well maintained and had a good layout. The restaurant/kitchen that fed us for all meals was amazing. The cocktail choices were also very well selected and balanced. Lots of fresh fruit which my family likes. Room was spacious and the staff was very accommodating. The mosquito repellent that they had was an all natural variety that did not cut the mustard. Highly recommend bringing your own for dinner and activities that are not water related because you can't use repellent at cenotes or swimming with sea life."

"A very charming boutique hotel with beautiful rooms, lovely premises surrounded by nature, and extremely helpful staff. Everything about the hotel itself was excellent. Unfortunately, we could not enjoy the beach due to the seaweed issue, which is common in the Riviera Maya nowadays. Of course, this is not the hotel's fault, but it did make the stay in such a beautiful property, with such an amazing beachfront location, feel a bit less attractive."

"Absolutely loved La Zebra Tulum! The vibe is relaxed and bohemian. Perfect if you're looking to unwind and disconnect. The wellness activities (yoga, meditation) were amazing. Food options were great with lots of fresh, local ingredients."

"Outstanding hotel! Beautiful beach, comfortable rooms, excellent service. The yoga classes were wonderful and the food was fresh and tasty. Perfect place to relax and unwind."

"Outstanding hotel! Beautiful beach, comfortable rooms, excellent service. The yoga classes were wonderful and the food was fresh and tasty. Perfect place to relax and unwind."

"Best beach hotel experience I've had. La Zebra Tulum nails the balance between luxury and laid-back vibes. Staff genuinely care, food is incredible, and the beach is paradise. Worth every cent."